Position Overview
The Sales Representative will sell products manufactured by Empire Comfort Systems, Inc. to new and existing customers.
Duties & Responsibilities
- Builds and maintains a network of sources from which to identify new sales leads
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs
- Demonstrates the functions and utility of products or services to customers based on their needs
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
- Provides periodic territory sales forecasts
- Performs other duties as assigned
Required Skills & Abilities
- Excellent interpersonal and customer service skills
- Excellent sales and negotiation skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
Education & Experience
- Bachelor’s degree in Marketing, Sales, Business, OR
- At least five years of related experience required
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
- Must be able to travel
Benefits
- Health/Vision/Dental Insurance
- 401K Plan
- Life Insurance
- 10 Scheduled Holidays
- Paid Time Off
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